Information We Collect
1.1 Information you provide when you use our services, we collect:
• Contact Information: Name, email address, phone number
• Account Information: Login credentials if you create an account
• Payment Information: Billing details processed through Stripe (we do not store complete credit card information)
• Project Information: Video footage, editing briefs, creative direction, and revision requests
• Communication Data: Messages sent through our booking system, Frame.io, or email correspondence
1.2 Information Collected Automatically when you visit our Site, we automatically collect:
• Usage Data: Pages visited, time spent on pages, links clicked
• Device Information: IP address, browser type, operating system
• Cookies and Tracking Technologies: We use cookies to improve your experience (see Section 7)
How We Use Your Information
We use your information to:
• Provide and deliver our video editing services
• Process payments and send billing notifications
• Communicate with you about your projects and service updates
• Improve our services and develop new features
• Respond to your inquiries and customer service requests
• Send marketing communications (with your consent)
• Comply with legal obligations and enforce our Terms & Conditions
How We Share Your Information
3.1 Service ProvidersWe share information with trusted third-party providers:
• Payment Processing: Stripe for secure payment transactions
• Project Management: Frame.io for video feedback and collaboration
• Scheduling: Calendly for booking consultation calls
• Email Services: For transactional and marketing communications
• Analytics: To understand how visitors use our Site
3.2 Video Editors
Your project files and briefs are shared with our professional video editors who work on your content. All editors are bound by confidentiality agreements.
3.3 Legal Requirements
We may disclose your information if required by law or to:
• Comply with legal process or government requests
• Enforce our Terms & Conditions
• Protect our rights, privacy, safety, or property
• Prevent fraud or security issues
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement industry-standard security measures to protect your information:
• Secure data transmission using SSL/TLS encryption
• Access controls limiting employee access to sensitive data
• Regular security assessments and updates
• Secure file transfer protocols for video content
• Confidentiality agreements with all team members and contractors
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Video Content And Intellectual Property
• You retain all ownership rights to your video footage and final edited content
• We use your content solely to provide editing services
• We may showcase completed work in our portfolio with your explicit permission
• Video files are securely stored during the project and deleted after final delivery unless you request otherwise
• We do not sell or share your video content with third parties for their marketing purposes
Data Retention
We retain your information for as long as necessary to:
• Provide our services and maintain your account
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements
Video project files are typically retained for 30 days after final delivery, then permanently deleted unless you request extended storage.
Cookies and Tracking Technology
We use cookies and similar technologies for:
• Essential Functions: Site functionality and user authentication
• Analytics: Understanding site usage through tools like Google Analytics
• Marketing: Tracking conversions and ad performance
You can control cookies through your browser settings. Disabling cookies may limit some Site functionality.
Your Privacy Rights
Depending on your location, you may have the following rights:
• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain processing of your information
• Restriction: Request we limit how we use your information
To exercise these rights, contact us at hello@editlobby.com.
International Data Transfers
Edit Lobby operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Policy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third Party Links
Our Site may contain links to third-party websites (e.g., Vimeo, Instagram, YouTube). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising CCPA rights
To exercise these rights, email hello@editlobby.com with "California Privacy Request" in the subject line.
GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), UK, or Switzerland:
• Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests
• Data Controller: Edit Lobby is the data controller for your personal information
• EU Representative: [Contact information if applicable]
• Right to Complain: You may lodge a complaint with your local data protection authority
Do not Track Signals
Our Site does not currently respond to "Do Not Track" browser signals. We may adopt DNT standards as they become established.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or prominent notice on our Site. Continued use of our services after changes constitute acceptance of the updated policy.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information:
Edit Lobby
Email: hello@editlobby.com
Website: editlobby.com
For data protection inquiries specifically:
Email: hello@editlobby.com
Subject Line: "Privacy Inquiry"
By using Edit Lobby's services, you acknowledge that you have read and understoodthis Privacy Policy and agree to its terms.
